Rules and Safety

FOOD & BEVERAGES

No outside food or beverages are permitted in The Great Escape except for birthday cake which
is only permitted when you have pre-booked a party package.


We are NOT a peanut free facility.


PLAYGROUND & ACTIVITIES

Socks MUST be worn in our playground, this applies to both children and adults. If you forget
your socks, we do have them available for purchase.

For those guests participating in laser tag or Air Trek, you MUST have running shoes. NO boots,
flips flops, Crocs, Uggs or slip-ons.

To participate in Air Trek, you must be at least 4 feet tall with the proper shoe wear. Also for
anyone participating, the harnesses must fit properly and all straps must be secure and tightened.

To participate in Laser Tag, you must be of an age/size that the laser vest fits properly and you
are able to lift the laser gun.

Activities such as Air Trek, Laser Tag and 3D Mini Golf are NOT considered private games.


GENERAL

At The Great Escape we pride ourselves with being an “INCLUSIVE” environment where all
ages and abilities are welcome. We are family oriented and set out these guidelines so everyone
can enjoy our facility.

No rough housing, fighting or bullying. Our guests' safety is top priority and anyone operating in
an unsafe manner will be asked to leave.

No swearing, offensive language or gestures.

No clothing with rude or offensive graphics.

No sharp object or weapons permitted.

Patrons under the influences of alcohol or drugs will not be permitted.

Children under the age of 1 year old will not be charged provided you have at least one paying
guest.

All though we take every effort to ensure the safety of the children in our facility, it does not
replace the need for guardian supervision within the facility.

Children 16 years of age or under are not permitted to be in The Great Escape without a parent or
guardian, 19 years of age or older being present.

As parents or guardians you must remain in The Great Escape with your children at all times.

Should your children be found in The Great Escape without a parent or guardian, they will be
removed from the playground, parents and or authorities will be called.

Please be advised The Great Escape will not assume liability for injury as a result of improper or
negligent use of this equipment.

Use at your own risk.

Please follow posted instructions or ask a Great Escape representative for usage guidelines if you
have any questions prior to use.

All taxes are extra.


PARTY BOOKINGS


For short notice party reservations within 48 hours of the party date, please call 604-533-1432 or
604-530-1400 to make your booking.

Should there be any discrepancy with your online booking, you will be notified within 24 hours
of booking.

A 50% deposit is required at time of booking. This deposit is non-refundable within 3 weeks of
the party. Changes to the date can be made within 3 weeks of the party however the deposit will
remain non-refundable.

Any changes or cancellations to a reservation MUST be done over the phone by calling 604-533-
1432 or 604-530-1400.

Room size and type are determined by the type of booking and the number of children in your
party. We cannot guarantee a specific room for the private parties.

Parties start on the hour, we will make every effort to get you into the room on time however
sometimes there may be a couple of minute delay while we set up the rooms between parties.

One adult is permitted per child at no charge. If there are more adults than children, you will be
charged $6 for the EXTRA adults. (Taxes extra)

No outside food or beverages permitted except birthday cake or cupcakes when you have a reserved party booked.
We do have a freezer should you want to bring an ice cream cake.

We provide the basic plates, cups and cutlery for your party unless otherwise included in the
package you have chosen. See our party package information.

We have a knife for cutting your cake and a lighter for the candles.

Additional activities may be added to a birthday upon arrival, subject to availability.

Adults may participate in Air Trek, Laser tag or 3D Mini Golf at posted rates. If you are with a
birthday party, adults will be charged the $5 activity add on rate when the charge is being paid
with the party tab/bill.

If you arrive for your party and have less than the minimum required number of guests/
participants for the size of party room you have booked, you will be charged for the required
minimum for that space regardless if you arrive with fewer guests.

Minimum requirement for party zone is 4 paid guests/participants.

Minimum for a single private party room is 8 paid guests/participants.

Minimum for a double private party room is 12 paid guests/participants.

Minimum for our mezzanine is 25 paid guests/participants.  Mezzanine can only be booked by
calling us directly.

We are unable to downsize the room within 2 weeks of your party date.